PJ School Furniture

We accept Purchase ORDERS
Call toll free 1-877-825-7803

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Shipping and Handling

General Information

Many items in our catalog ship direct from the manufacturer’s location. Smaller items can be shipped via UPS or FedEx Ground at standard rates.
Somewhat larger items can be shipped via UPS or FedEx at over-sized rates. Larger and heavier items are shipped F.O.B. via truck at common carrier rates.

We will choose the most reliable and least expensive way to ship your purchase. Shipping costs published on this site are as accurate as the technology allows. If we discover that there is a large disparity between the actual cost of shipping your order and the charge published on this site at the time you placed the order, we will notify you via phone or e-mail before we process your order.
Furniture and equipment orders will be scheduled for a weekday delivery, during regular business hours.

Accepting Your Delivery

Please examine your shipment and its delivery receipt very carefully.
Be sure to note any damages, carton defects or shortages on the delivery receipt before the delivery personnel leave. If the driver will not wait while you fully inspect the shipment, note this on the receipt and mark it: “Delivery accepted only upon further inspection, possible concealed damage”.

Retain shipping cartons and other packaging material in the event of damages.
PJ & Company must be notified of defects, damages or shortages within 5 days of delivery of your shipment.
By taking this time to look over your purchase immediately after it arrives and following the steps outlined above, you will insure that the freight company is responsible for any damages incurred in shipment. If this is not done, we will have no recourse with the carrier.

Types of Delivery

Orders shipped via small parcel carrier (UPS, FedEx) are brought into the building.
Orders of large items shipped via truck are designated for end of truck or dock delivery. This means the driver will bring your purchase to the end of the trailer. From that point you, or someone from your organization, will be responsible for moving your order into your building.
There are three other levels of delivery service on truck shipments that we can arrange for you for an extra fee. These three levels are: liftgate, inside delivery, and full installation. If you elect a liftgate delivery, the truck delivering your order would arrive equipped with a liftgate. The driver would lower your purchase to ground level. From there, you would be responsible for moving your order into your building. If you elect an inside delivery, the driver will bring your purchase inside your building, and site it within 20 feet of the door closest to the outside. If you opt for a full installation, our installer will carry your purchase inside your building to the room of your choice, unpack it, and assemble the product (if needed), and site it and level the item. The installer also will remove and dispose of all cartoning and debris associated with your order. Please keep in mind that if the delivery personnel have to climb any stairs to complete an inside delivery or a full installation, this situation would incur an extra charge also. If you require a liftgate, inside delivery, or full installation, please contact our customer service department for further information and pricing.

Area of Delivery

We can ship anywhere in the Continental U.S., as well as Alaska and Hawaii and Canada. Additional delivery charges will be applied on shipments to Alaska, Hawaii and Canada. Please call us for information on delivery rates for these areas as we have very good rates.
We cannot ship to Post Office Box addresses.

Please contact our customer service department with any questions you may have regarding shipping and handling.

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Toll Free: 1-877-825-7803

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